Trusted Where It Counts
Real reviews, real names, real operations: from national retail installs to Memphis logistics floors, in their own words.
Straight from the people who rely on us in the field.
Working with Norton Equipment has been an outstanding experience. Their professionalism, attention to detail, and commitment to delivering quality products and services have consistently exceeded our expectations. They are a trusted partner we highly recommend.
Norton Equipment Company is responsive, communicative, and does high quality work. They have experienced technicians that are capable of troubleshooting and are always working in the best interest of their clients and the end users of the equipment.
Norton Equipment excels in service by providing high quality service technicians that do quality service work and equipment installation. They have provided excellent equipment knowledge in selection and installation. They adapt to our needs and schedules and truly know what dependability is. I consider Norton Equipment a valued business partner. They offer the greatest value of all, "Integrity" in business.
Have been working with Norton Equipment for over 10 years in the compactor industry and have always had a wonderful experience! They go above and beyond to do this with high quality, in a timely manner and communicate every step of the way.
On the rare occasion there are hiccups JT and Hillary are right there to pick up the phone and talk through things to come up with the best solutions. Have used Norton since I got into this industry and will continue until I get out!
I have been very pleased with the service Norton Equipment has provided Williams-Sonoma for over 10 years that I have known them. From the sale of new and used equipment, installation in our locations all over the country, repair parts, and fast service when a machine is out of service, I know I can count on Norton!
Norton Equipment has consistently proven to be a reliable and responsive partner for all our repair needs. When equipment issues arise, their team responds quickly to minimize downtime and keep operations running smoothly.
What truly sets Norton apart is the professionalism of their service technicians. Each tech takes the time to clearly explain the issues they discover during diagnostics and walks us through exactly what repairs were performed to resolve the problem. This transparency and clear communication gives us confidence in the quality of their work and helps us better understand our equipment maintenance needs.
I highly recommend Norton Equipment for their dependable service, quick response times, and knowledgeable, professional technicians.
We at Recycling Management Resources in Olive Branch, MS have been using Norton Equipment Company as our main mechanical, hydraulic, welding, fabricating, and just overall vendor for our baler, shredder, and guillotine equipment and any plant needs for close to 4 years now. I really do not have the right words to express my gratitude and appreciation for them. I will sum it up using adjectives:
- Honest
- Trustworthy
- Knowledgeable in their field
- Extra-milers
- Reliable
- Dependable
- Accountable
- Golden Rulers
- Networking, even with competitors in their field (that has been huge). ZERO egos right there.
- Customer based and customer driven
Early on, one of the first calls I had put into NEC was a request for emergency Sunday work. Without hesitation, JT, George, Garry, Hunter, Tracy, and a few others responded like it was just what they do. (And it was football season!!)
Hillary and her office staff are A one and are extremely in sync with field operations.
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